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Overview Our Culture Our Market Locations Global USA India China Mexico Canada Philippines Meet the Management News & Events Clients, Awards & AccoladesWelcome to the SourceHOV Remote Web Site. The site is intended ONLY for the use of SourceHOV employees to access mail, intranet, and Citrix applications. SourceHOV / HOV Services Mail System SourceCorp Mail System Lason Internet Mail System SourceHOV Citrix Applications Administrators Login Surety claims Project/construction management Construction claims investigation Litigation support services Scheduling/cost control/estimating Auto Casualty Life Property Claims processing Finance & Accounting services Human resources outsourcing Presentment - outcome services Support services Workers compensation and managed care solutions Data Breach Response Settlement Administration Paperless mortgage loan origination and servicing Document archiving and payment Transactional content management applications Human resources outsourcing docDNA - document lifecycle Presentment - outcome services Support services Data Breach Response Settlement Administration Lending and credit Construction management/claims consulting docDNA - document lifecycle E-Content Presentment - Outcome Services Administration & Adjudication (Remission petitions, consumer redress programs, etc.) Litigation Consulting Labor and Employment Analytics & Business Intelligence docDNA - document lifecycle E-Content Finance & accounting services Human resources outsourcing Presentment - Outcome Services Content editorial services Content digitization services Publishing production services eBook development services Content technology and workflow services Content customer support Testing services Payer Provider Claims processing Claims adjudication Paper Claims Gateway Enrollment management Premium billing and collections Fraud and abuse management Referrals and authorization processing Membership validation and COBRA support Appeals and grievance processing Medical management Reimbursement analytics and medical cost containment HIPAA compliance Coordination of benefits/ RxCOB outreach Presentment - Outcome Services Paper Claims Gateway ICD-10 solutions Social security disability MER processing Electronic medical records consulting and conversion services Consulting support services – claims / reimbursements Analytics & Business Intelligence Presentment - Outcome Services Analytics & Business Intelligence docDNA - document lifecycle E-Content Finance & accounting services Human resources outsourcing Presentment - Outcome Services Data Breach Response Settlement Administration Class Action Settlement/Mass Tort Administration Intellectual property Antitrust Expert Witness Services Labor and Employment Lending and Credit Litigation Consulting EPAct §179D Tax Deduction R&D Tax Credit Cost Segregation Studies LIFO Consulting IC-DISC Surety Claims Affirmative action claims analysis Bond claims analysis Bond payment analysis Construction project evaluations Contract terms evaluations Cost-to-complete estimates CPM schedule preparation and analysis Discovery research Dispute issue definition Personnel interviewing Project management Project monitoring Reletting services Project/construction management Bid preparation and analysis Change order management Claims avoidance services Closing out contracts services Contract awarding systems and analysis Design team coordination and management Payment services (including progress payment analysis) Scheduling Staffing services Construction claims investigation Affirmative actions claims preparation Claims analysis Claims defense analysis Claims-to-resolution negotiation and analysis Construction performance assessment and analysis Contract administration Contract interpretation Damages quantification and analysis Delay impact analysis Design performance evaluation and analysis Governmental regulations administration Merit analysis Litigation support services Affirmative claims preparation Claims defense Claims to resolution negotation Construction performance assessments Contract administration preparation Contract interpretation Damages quantification Delay impact analysis Design performance evaluation Governmental regulations administration Merit of claim analysis Scheduling/cost control/estimating Cost control systems implementation Cost estimate preparation Cost estimate update analysis Critical path scheduling Monitoring systems Quantity surveys Scheduling administration Scheduling monitoring Auto Policy administration Agent and broker portals Customer service portals Casualty Policy administration Agent and broker portals Customer service portals Life Policy administration Agent and broker portals Customer service portals Property Policy administration Agent and broker portals Customer service portals Claims processing Claims processing Code resolution Error resolution Front-end editing Scalable rule-based frontend edits by Komodo engines Finance &accounting services 6 million transactions per month Accounts Receivable - 3.5 million transactions per month Approvals Check/remittance processing/Check 21 Invoices Pay stubs PODs Remittances Human resources outsourcing Background and Drug Screening Employee onboarding HMS – secure single point of access to employee resources including induction and training HR management systems – integrated with employee benefits portal Screen 360 – employee verification transactions Affirmative Action Plan design Labor and employment strategy Employment litigation and regulatory investigation Research Statistical analysis Reporting Testimony For more info, visit ERS Group website Presentment - outcome services 6 million customer contacts annually 8 million documents processed per month Alert services Email SMS Voice Customized member welcome packet: Certificate of coverage Electronic transaction price management EOB/EOP – 1.8 million presentations annually Support services Chat Email Voice Workers compensation and managed care solutions Business process analysis and re-engineering Claims processing and automation OCR Database validation Auto adjudication Electronic reconciliation Electronic document gateway Email Fax Imaging Mailroom End-to-end reconciliation and reporting Legacy system integration Medical bill processing and data capture Transactional content management Web-based distribution Workflow processing solutions Data Breach Response Notification (mail, email, media) Website Call center For more info, visit Rust Consulting website Settlement Administration Pre-settlement consultation Data management Notification (mail, email, media) Claims processing Fund distribution For more info, visit Rust Consulting website Paperless mortgage loan origination and servicing Finance and accounting Business process management Record retention Scanning Loan servicing Mailroom Scanning - loan files and HAMP Mod documents Storage Trailing and collateral document processing Workflow Document Document archiving and payment Online repository Online payment B2B B2C CSV output Dispute management Secure site Transactional content management applications Check/remittance processing Logging Scanning Processing Same-day deposits Check21 Credit card application processing Customized platform Sorting and digitization Direct data entry Key from image OCR/OMR Secure data transfer Human resources outsourcing Background and Drug Screening Employee onboarding HMS – secure single point of access to employee resources including induction and training HR management systems – integrated with employee benefits portal Screen 360 – employee verification transactions Affirmative Action Plan design Labor and employment strategy Employment litigation and regulatory investigation Research Statistical analysis Reporting Testimony For more info, visit ERS Group website docDNA - document lifecycle 50 million images per month ingested 100 million processed pages...